At Fresh Family, we work hard to make sure your food reaches you fresh, hot, and on time — just the way you like it.
We aim to deliver all orders within 30 to 60 minutes, depending on your location and restaurant preparation time.
However, during peak hours, weather conditions, or unavoidable delays, delivery might take a little longer. We appreciate your patience and understanding during such times.
Currently, Fresh Family proudly delivers to the following cities in Assam:
Bongaigaon, Kokrajhar, Nalbari, Rangia, Guwahati, Udalguri, and Tezpur.
Make sure your location is enabled so we can show you the available restaurants and deliver to the correct address.
You place your order from our app.
The restaurant accepts and prepares your food.
A delivery partner is assigned and picks up your order.
You can track your delivery live in the app.
Your food is delivered hot and fresh right to your doorstep!
If there’s ever an issue with your order — such as delay, address error, or if you need help — our support team is here to assist you. Just email us at:
📧 support@freshfamily.in
We ensure that all our delivery partners follow proper hygiene and safety protocols. Your health and satisfaction is always our top priority.
Thank you for choosing Fresh Family!
We’re here to deliver happiness — one meal at a time.
